What to Bring
All Endoscopy patients should proceed to the 3rd floor Endoscopy area. Do not register as above.
1. Do you need to see my insurance card every time?
Yes. Your insurance card contains helpful information for our Billing Office. When we have accurate information from your card, it helps us to know exactly where your claim goes for prompt processing. This helps avoid any delay in payment and prevents you from being billed for a balance your insurance should pay. You should also bring your doctor’s order!
2. Can I register prior to my date of service?
We encourage pre-registration whenever possible. This helps speed the process when you arrive. It also gives us opportunity to verify your insurance coverage and obtain any needed authorizations for treatment. To pre-register for any scheduled visit, you may call 740-439-8930.
3. Do you have private rooms available?
Yes! At Southeastern Med almost all of our hospital rooms are private rooms. These rooms are charged as semi-private to you or your insurance company.
4. Where do I report to for outpatient testing?
We have signs that will show you where to park your car. Most outpatients will enter through the main front entrance. The outpatient registration area is located just off the main lobby elevators on the ground floor. Your doctors should inform you of any specific directions for other types of services. Please allow 15 minutes for registration time prior to your scheduled appointment.
5. Why do I have to answer all those questions in Registration every time I come in? Don’t you have all that information in your computers?
Yes, our computers do retain information about you from your previous visit. However, some of the information may change. For example, your test may be ordered by a specialist other than your family doctor. The result must be directed to the ordering physician. Your insurance may be different depending on whether this visit may be for a Worker’s Comp or auto insurance claim. We need to verify information each time to guarantee we have accurate information about you. We also need to obtain your signature for necessary consents.